Please be aware that a few product categories will be final sale for hygienic reasons. The following categories are final sales:

  • Beauty tools
  • Face Tools
  • Hair and beauty accessories

For all other cases, we can accept returns for up to 60 days after the date of purchase. Please refer to the following rules:

  • Items must be in original packaging, unopened, and unused
  • Kiyoko Beauty is not responsible for any additional return shipping and handling fees
  • Original shipping fees are non-refundable once tracking information is generated
  • In the unlikely event of a defective product, please contact us at
  • All sale and discounted items are final sale

How to Return

Please send an email to with Return: [followed by your order number] as the subject line.

In the email, specify which item(s) you wish to return and we can set up the next steps.