Return Policy

Please be aware that a few product categories will be final sale for hygienic reasons. The following categories are final sales:

For all other cases, we can accept returns for up to 60 days after the date of purchase. Please refer to the following rules:

Items must be in original packaging, unopened, and unused
Kiyoko Beauty is not responsible for any additional return shipping and handling fees
Original shipping fees are non-refundable once tracking information is generated
In the unlikely event of a defective product, please contact us at support@kiyoko.com
All sale and discounted items are final sale

How to Return

Please send an email to support@kiyoko.com with Return: [followed by your order number] as the subject line.

In the email, specify which item(s) you wish to return and we can set up the next steps.